State Bank Of India Poa

Claims PASS-GRL, the APAGL at fault?

The APAGL, association designed to facilitate access to housing through the promotion guarantees leasehold, was also the body designated to manage rent arrears claims Contract PASS-GRL .



PASS-GRL: difficulties to cope with the consequences of the economic crisis.

"I had to send my file 3 times in just four months before getting a response from the APAGL on conditions of care!" gives us a patient owner lessor.

Clearly, APAGL lacking in the management of claims unpaid rent or property damage. It must be said that Team management of the association was quickly overwhelmed by the volume of records claim, result in massive layoffs associated with the credit crisis.

LRG 2: the insurer is placed in the heart of the device.

While Convention PASS-GRL originally limited intervention by the insurer to the marketing contracts, the new agreement expands the scope of intervention.

Since 26/12/2009, the date of the new LRG , the insurer is also entrusted with the management claims. Traffic jams are therefore limited, thanks to a better load distribution between operators.

Moreover, competition between insurance companies signed the agreement will require them to offer better service quality.